Our Terms

---

Turbo Lane operates between the months of April and October. We do not recommend booking a service after October first, as winter weather and cold temperatures can cause damage. We cannot be held liable if weather or temperature issues negatively impact the service we completed if you decide to book after October first.

Material costs fluctuate, whether this be sealer, paint, or asphalt, and as a result, our service costs fluctuate as well. Please note that if you have worked with us in the past, you may receive a different quote for a future service because of different material costs.

If another party is involved in other aspects of the process for your driveway or parking lot maintenance, like pavers or landscapers, before or after we complete your service, we are not responsible for aligning with their preferences for the services we complete for you. Turbo Lane works independently for your satisfaction. 

If you have any preferences for service completion (i.e. you want your sealer brushed on versus sprayed on), you are responsible for sharing any preferences with us before we begin your service, as these preferences may align with our add-on services and require an additional fee. If we are not made aware of any preferences and therefore do not abide by them, we cannot be held liable. 

We may use photos (and potentially videos) of the work we completed on your property for marketing and promotional purposes. Your personal information, including your name, address, and contact information, will never be shared publicly. 

If we recommend an additional service (i.e. if we recommend adding crack sealing to your sealcoating service) and you do not wish to have that service completed, we cannot be held liable for any potential issues that arise because the recommended service was not booked and completed.

If we complete a service for you, you cannot state, verbally or in writing, that another party completed the service for you. If we did not complete a service for you, you cannot state, verbally or in writing, that we completed the service for you.

We require invoices to be paid in full within 1 week of service completion for commercial jobs, and within 3 weeks of service completion for residential jobs.  We will reach out to you if payment has not been received by the deadline.

We accept the following forms of payment: cash, check, or Venmo.

All payments made, regardless of the service or type of property, are non-refundable. If there are any issues with the service, partial refunds or redos at a discounted price may be offered after we perform an assessment. Please see our Redo/Refund Policy for more information.

The service cost you are invoiced for is the total cost of the service you are required to pay. Any previous communications between you and Turbo Lane, whether this be written or verbal, in which estimated or tentative costs were discussed, are not final. The invoice cost supersedes all previous discussions about service costs/payment.

If your invoice is not paid on time, we reserve the right to charge you an additional .83% of your total service cost each month until the invoice is paid in full. For example, if the total service cost is $1000 and you do not pay your invoice on time, you will be billed an extra $8.30 each month until your invoice is paid in full. You will receive a notice about this on the day after your payment is due if we haven't received it.

If you need to cancel your service for any reason, you must do so within 3 business days. If you will be rescheduling your service, note that the new date is subject to our availability, and we will provide you with new dates to choose from.

If your service was booked at the end of the season, like in September, we cannot guarantee that we can complete your service that same year due to weather and temperature changes. We may have to reschedule your service for as early as April the next year, depending on weather and temperature.

We can cancel your service for any reason, whether it be a personal emergency or another factor, and we will communicate with you about dates to reschedule your service if this occurs. It is at our sole discretion to determine if a discount may be provided for the inconvenience.